Fraud is not a training issue. It’s an operational vulnerability.
Hotels lose an estimated 5–6% of annual revenue to fraud—the highest rate of any service industry.
Most losses don’t come from negligence. They come from blind spots: moments where policy, pressure, and human judgment collide.
Fraud exploits those moments.
From Awareness to Control
Training explains risk.
We eliminate it.
Our work begins on property, observing real transactions, real behavior, and real decisions—then correcting what allows fraud to pass undetected.
What an on-site audit delivers
On-site fraud audits that expose where risk actually enters the operation
We identify the specific moments, behaviors, and procedural gaps that allow fraud to pass undetected—based on live observation, not assumptions.
Precise diagnosis of procedural vulnerabilities
Findings are communicated verbally and documented in writing, with clarity around why the issue exists and how it creates liability.
Corrective options with executive-level guidance
Where multiple remedies exist, we outline the available options, including operational trade-offs, and provide a clear recommendation based on effectiveness and impact.
Ongoing protection as fraud tactics evolve
Subscription-based support ensures controls remain current, consistent, and effective as fraud methods change over time.